Privacy Policy

Introduction

Good Centre, Inc. ("Good Centre," "GC," "we," "us," or "our") is a 501(c)(3) tax-exempt nonprofit organization (EIN: 99-2809725) based in Syracuse, New York. We are committed to protecting the privacy of our website visitors, volunteers, donors, partners, and program participants. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our programs.

Information We Collect

We collect personal information that you voluntarily provide to us through our website forms. The types of information vary depending on how you interact with us:

Volunteer Applications

When you apply to volunteer, we collect your name, email address, phone number, areas of interest (such as Coaching, Mentoring, STEM Support, or Event Support), availability, and any additional message you provide.

Donations

When you make a donation, we collect your name, email address, phone number, intended donation amount, and any message. Payment is processed securely through Stripe, a PCI-compliant third-party payment processor. Good Centre does not collect, store, or have access to your credit card or payment details — all payment data is handled directly by Stripe under its own privacy policy (stripe.com/privacy).

Partnership Inquiries

When you express interest in partnering with us, we collect your organization name, contact person name, email address, phone number, partnership interest area, and any accompanying message.

General Contact

When you use our general contact form, we collect your name, email address, subject, and message content.

How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and communicate with you about volunteer opportunities, donations, or partnership possibilities
• To coordinate and manage our youth programs, including the Pickleball Mentorship Program, Paintball Leadership Program, STEM Labs, and Drones Program
• To send you updates about Good Centre if you have opted in to receive communications
• To improve our website, programs, and services
• To comply with legal obligations and protect our rights

Information Sharing and Disclosure

Good Centre does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted service providers who assist us in operating our website and conducting our programs, subject to confidentiality obligations.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Safety: We may disclose information when we believe it is necessary to protect the safety of our program participants, volunteers, staff, or the public.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Your data is stored in secure, encrypted databases. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Good Centre serves youth through our programs at partner locations such as Lincoln Middle School in Syracuse, NY. Our website is not directed at children under 13, and we do not knowingly collect personal information from children through our website forms. Program enrollment and participation for minors is managed through our partner institutions with appropriate parental or guardian consent.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of receiving communications from us

To exercise any of these rights, please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.